Booking Experience, from Guest point of View

 

6 Mins

 

DESCRIPTION:

In this video we see a guest searching and making a booking. The property is on a request booking setting. If it was "instant booking" the guest would pay straight away. Maria Gomes chooses 2 properties to book, and books and pays the first one that has confirmed.

CHARACTERS

Manager 1: Jen Sawyer

Manager 2: LLH Reservations

Guest: Maria Gomes